Privacy Policy

1. Scope

This policy applies when you browse this website, submit the contact form, email us, otherwise send personal data to DGTIA FZC LLC about Caxron plans, or when a licensed customer connects Facebook / Instagram Lead Ads or Facebook Login for Business to Caxron. It does not replace any privacy notice that applies inside your company's CRM after activation, where you are typically the controller of your customer records.

2. Controller

For marketing-site and sales-inquiry data, the controller is DGTIA FZC LLCtrading as Caxron (Free Zone Company (FZC LLC), United Arab Emirates). Contact details are listed below and on About. For Instant Form leads delivered into a customer's CRM, that customer is the controller;DGTIA FZC LLC processes the data to operate the integration, license, and security of the product.

3. What we collect

• Identity & work contact: name, job context, company, work email, phone (if provided)
• Commercial interest: plan interest, seat hints, sector, message content
• Technical data: IP address, device/browser signals, rough location derived from IP, pages viewed, timestamps, for security, spam control, and (with consent) analytics
• Consent records: cookie / analytics preferences when the banner is used

We do not collect payment card data on this static marketing site.

4. Legal bases (UAE)

Depending on the activity, we rely on one or more of the following (PDPL-aligned):

• Contract / pre-contract steps: responding to plan requests and preparing an order
• Legitimate business interest: securing the site, preventing fraud/spam, B2B relationship management (balanced against your rights)
• Consent: optional analytics cookies where enabled; you may withdraw via Cookie settings
• Legal obligation: tax, accounting, or regulatory requests where applicable (including VAT records when a sale completes)

5. How we use data

• Respond to sales and support requests
• Qualify seats, sector, and commercial fit
• Issue quotes, invoices, and activation-related emails when an order proceeds
• Protect the website and our systems against abuse
• Improve content performance when analytics consent is on

We do not sell personal data.

6. Sharing

We may share limited data with:

• Form, email, and hosting providers that process data on our instructions
• Our internal Caxron CRM (`dgtia.caxron.com`) when the contact form is connected, sales inquiries become leads there
• Analytics processors after you accept cookies, Google (Analytics / Tag Manager) and Microsoft (Clarity)
• Professional advisers (legal, accounting) under confidentiality
• Authorities when UAE or other applicable law requires disclosure
• A successor entity in a merger or restructuring, under continued protection commitments
• Meta Platforms, Inc. and related Meta companies, when a customer connects Lead Ads or Facebook Login, Meta delivers lead payloads and login signals to the connected CRM

Processors are expected to protect data and use it only for agreed services.

7. Cross-border transfers

This English website is public. Tools that support this site or our inbox may process data in other countries. Where we transfer personal data abroad, we take steps appropriate under UAE PDPL principles (for example contractual safeguards and vendor due diligence). By contacting us, you understand that pre-contract sales communication may involve such tools.

8. Retention

• Sales inquiries, kept while active, then for a reasonable business period (or longer if a contract / dispute / legal duty requires)
• Security logs, kept for a limited operational window unless an incident requires longer
• Analytics, according to the tool's settings and your consent choice (Google Analytics retention is configured in the GA4 property; Clarity session recordings follow Microsoft's project settings)

9. Security

We apply technical and organizational measures appropriate to a marketing site and sales inbox. No method of transmission is perfectly secure. Activation codes are emailed to your company contacts and are never displayed on this public website.

10. Your rights

Subject to UAE PDPL and other applicable law, you may request access, correction, deletion, restriction, or objection to certain processing of marketing-site personal data we control. You may also withdraw analytics consent at any time. We may need to verify your identity and may refuse or limit requests where law allows (for example legal holds, fraud prevention, or where another person's rights would be harmed).

11. Your company CRM data

After activation, customer records in your CRM generally belong to your company as controller.DGTIA FZC LLC does not use those records for our marketing. Any support access is limited to contracted assistance, license enforcement, or legal compliance as described in the EULA.

12. Meta (Facebook / Instagram)

A licensed Caxron customer may connect Facebook / Instagram Lead Ads so Instant Form submissions become leads in that customer's CRM. Facebook Login for Business is used so the customer can authorize Pages and forms.

• What Meta may send us: lead fields the advertiser asked for (for example name, email, phone, custom questions), Page and form identifiers, and Facebook user identifiers needed to connect or disconnect the app
• How we use it: create or update a lead in the customer's CRM, keep the connection working, prevent duplicates, and record security/activity logs
• Who controls it: the advertising customer is the controller of Instant Form leads. DGTIA FZC LLC is not using those leads for our own marketing
• Retention: leads stay in the customer's CRM according to their retention. Our integration logs are kept for a limited operational and security window

If you filled a Facebook or Instagram lead form, contact the business whose ad or form you used. You can also email us (below) and we will help route the request.

13. How to request deletion

Step-by-step instructions for people and for Facebook users: User data deletion. In short: email digital@dgtia.comwith your work email, company name, and (if you have it) Facebook user id. Customers who connected the app can also remove it in Facebook Settings; we honor Meta's deauthorize and data-deletion callbacks on the connected CRM host.

14. Children

This site is directed at business buyers and is not intended for children. We do not knowingly collect children's data for marketing.

15. Changes

We may update this policy for new orders and site visitors. The "Updated" date in the header will change. Material changes may also be highlighted on this page.

16. Contact

Privacy / security: digital@dgtia.com
Sales: sales@dgtia.com

This page is a plain-language policy for the marketing site and Meta integrations used by Caxron. Formal orders may include additional data-processing terms. Related:Data deletion ·Cookies ·Trust Center.