Referring accounts
Clinic and doctor inquiries land as leads with an owner. The sales thread does not live in one inbox.
Guide · Laboratories
Lab sales on one board
Account managers need referrers, cases, and the next call in one place, not a spreadsheet beside the LIS.
What a typical day looks like
Cases and samples
Track commercial ownership of cases and samples on the CRM desk when those lists are on your license. Bench work stays in the laboratory system.
Quotes and follow-ups
Quotes and the next account call stay visible so referrer relationships do not go cold.
What this is not
Caxron is CRM for lab sales. It does not replace a LIS. See the Laboratories solution.
Common questions
Does Caxron replace a laboratory information system?
No. Caxron is CRM for referring accounts, quotes, and follow-ups.
Your LIS stays the lab system of record.
Who uses Caxron in a lab?
Sales and account teams who need inquiry ownership and next steps - not bench technologists.
Are cases and samples available today?
Cases and samples extend the core when they are on your license. Talk to sales about what your desk needs.
The LIS still holds bench work.