Morning inquiries
Phone, web, and messaging inquiries land as leads with a clear owner. Nothing sits only on the receptionist's phone.
Guide · Clinics
Clinic desks on one board
Front desks need inquiries, visits, and follow-ups in one place, not a notebook plus a private chat.
What a typical day looks like
Appointments
Book visits and reminders on the same board so coordinators and managers see the same day.
After the visit
Promised callbacks stay visible. When a patient returns, the history is on the customer record.
What this is not
Caxron is front-desk CRM. Clinical charts stay in your care system. See the Clinics solution.
Common questions
Is Caxron a clinic EMR?
No. Caxron is front-desk CRM for inquiries, appointments, and follow-ups.
Clinical records stay in your care systems.
Can clinic groups use one Caxron license?
Yes on one company license. Add seats for each branch team that needs login access.
Other clinics do not see your records.
Can we connect WhatsApp for patient inquiries?
Yes when the WhatsApp add-on is on your license. Inbound chats land on the lead in your company CRM - not a shared inbox.
Details: https://caxron.com/product/whatsapp/